About the Boardroom
The payment environment has changed dramatically over the past few years. While the rise of alternative payment technologies cannot be denied, cards still remain a key payment method for all customers, providing the expected level of service by customers, as well as a source of revenues for retail banks. Choosing the card issuance model that ensures the highest card collection and activation rate is at stake in the customer relationship.
Furthermore, attracting new and younger customers while retaining existing ones has also become a key priority as the consumers today are expecting access to banking services through multiple channels (mobile, branch, self-services etc). With onboarding and card issuance becoming key milestones within the customer journey, offering the right card issuance model could be a differentiating factor to stand your organisation out from the crowd. As the traditional bank branch model is reshaping. It has become a necessity to reach customers through new innovative ways. What if this would be an opportunity for retail banks to develop new business channels?
The Payment Card Issuance and Omnichannel Strategy DigiConnect Boardroom will bring together key stakeholders and senior management officials from the retail banking sector to discuss some of these key topics such as choosing the best card issuance model, offering alternative and innovative card services to customers, embracing branch transformation and self-service trends, safeguarding integrity of customer’s data amongst others which will help them attract new customers and remain competitive.
Benefits of Attending
Learn how instant card issuance strengthen customer relationship
Explore branch transformation with self-service applications
Experience sharing from Industry experts for a successful project deployment
|11:00 – 11:05||Welcome note|
|11:05 – 11:15||Presentation: Payment cards: still a key instrument to build customer engagement
Alexandre Maugin, Regional Sales Manager for CIS and Middle East regions, Evolis
|11:15 – 11:35||Presentation: Choosing the right card issuance model
Ludovic Simonneau - Marketing Group Manager, Evolis
|11:35 – 11:45||Testimonial: How to ensure a successful deployment of instant issuance (Testimonial by
Mr Abdullah Tayfour, Sales Manager, El Ajou
|11:45 – 11:55||Testimonial: Boost new customer onboarding with Self Service solutions
Mr Majdi Shawish, Chief Executive Officer, SEDCO
|11:55 – 12:00||Presentation: Reaching out new customers with non-branch card issuance|
|12:00 – 12:30||Interactive Panel Discussion and Q&A|
Mr Abdullah Tayfour
Sales Manager, El Ajou
Mr Abdullah Tayfour has 12 years’ experience as Sales Manager at El Ajou Group and a sales engineer background in integrated business solutions to both the public and private sectors. Providing solutions in the fields of archiving, manage printed services, mailing systems, card issuance systems, and business solutions.
Regional Sales Manager for CIS and Middle East regions, Evolis
Alexandre has 12 years’ experience at Evolis company in sales positions, experimenting implementation of distribution networks in various countries, management of large scales project in Banking and Governmental spheres.
Mr Majdi Shawish
Various leadership positions throughout 28 years of experience in product development, marketing, directorship and CEO along with a deep passion in AI, Majdi drives the vision of innovations towards digital transformation to enhance the customer experience in banks, telecom, healthcare and public sectors.
Holding BS of Electrical Engineering and recently certified with Artificial Intelligence executive program designed by MIT Computer Science and Artificial Intelligence Laboratory (CSAIL), Majdi is eager to learn more about new innovations that would facilitate businesses, communities, and people’s lives.
Marketing Group Manager, Evolis
Ludovic is responsible for the governmental and financial markets at Evolis, a French manufacturer of card personalization systems. In this role, he manages the product definition and go-to-market strategy for those two verticals, which are the largest business contributor for the leading company. Prior to working at Evolis, Ludovic has a 15 years’ experience in managing technological products in the smart card, mobile and computer industry. Ludovic has an engineering degree in computing and telecommunication from Ecole Centrale Paris, France.
Who Will Attend
- Head of Branch Operations
- Heads of Cards
- Heads of Payments
- Head of Branch Transformation
Evolis designs, manufactures, and markets a comprehensive range of printing systems and plastic card personalization solutions.
Created in 2000, with headquarters and manufacturing facility in France, Evolis operates in 140 countries with 400+ local distributors and subsidiaries in the United States, Singapore, India and China.
Evolis is a leader in instant card personalization systems, with more than 70 000 installations across 1000+ Financial Institutions.